Attestra would like to inform bovine, ovine and cervid producers that the production rate for identifiers at the Saint-Hyacinthe plant has returned to normal and that the problems due to the update of the Allflex computer system seems to have been essentially resolved.
However, a large volume of back orders have accumulated over the past few months and still needs to be cleared. Allflex has announced that in order to increase production, the work shifts have been reviewed and the plant will be equipped with an additional printing machine at the end of March.
Telephone orders will continue to be taken by our customer service agents at 1-866-270-4319 in order to identify needs and facilitate the distribution of identifiers.
Please note, however, that due to a higher volume of calls, it is possible that the wait time will be longer than usual or that you will be asked to call back later.
Thank you for your understanding in these matters.