COVID-19 | Maintaining Service
Since March 18, 2020, Agri-Traçabilité Québec (ATQ) has continued its activities and has put in place measures to ensure service to producers while at the same time following the guidelines issued by the government:
- In order to limit the presence of employees at the workplace, until further notice, all employees will work from home.
- Customer service agents can be reached by telephone at the usual numbers during regular office hours, however we would encourage you to make your declarations electronically.
- Identifiers can be ordered as usual.
- The ordering service for identifiers in inventory (identifiers held in reserve at ATQ) and equipment rental service (electronic reader sticks for identifiers) have been suspended until further notice.
For all questions or comments, please get in touch with us through the usual communication channels.
We would like to thank you in advance for your understanding and collaboration.
The Team at Attestra.