Change in the Management of Technical Support Requests

Longueuil, March 12, 2025 – Attestra would like to annouce an important change regarding the management of support requests for SimpliTRACE and the Québec premises identification protal. Starting March 19, support requests will need to be submitted via our request management portal, replacing the previous email submission process.

Consult the news release for more details.

Status Update – Security of Attestra’s platforms — In response to recent reports concerning the PHP vulnerability (Php2Shell), Attestra has implemented all necessary protective measures and updates (WAF filtering, application patches and enhanced monitoring). Our systems are 100 per cent operational and no compromise has been detected.

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Summary of the Privacy Policy

As a non-profit organization headquartered in the province of Quebec, Canada, we protect your information under laws such as the Loi sur la protection des renseignements personnels dans le secteur privé (Private Sector Privacy Act) (RLRQ, chapter P-39.1) and other legislation containing provisions for the privacy of personal information.

Please note that we do not collect any personal information without your consent.

To learn more about how we respect your privacy, please review our privacy policy.