In order to comply with the regulation and track all movements of contaminated soil that is excavated and moved away from the original site, you must create an account in the Traces Québec system.
Traces Québec is intended for all stakeholders involved in the traceability of excavated contaminated soil, such as owners of contaminated soil, transporters and receiving sites. For cases covered by the Règlement concernant la traçabilité des sols contaminés excavés (in French only), fees per metric ton are applicable under the Regulation respecting the fees payable with respect to the traceability of excavated contaminated soils. These fees are charged to the owner of the contaminated soil, the project manager or the person responsible for any accidental waste, as well as to certain receiving sites.
Traces Québec, available in web and mobile versions, is a high-performance, state-of-the-art computer system designed to manage traceability data related to excavated contaminated soil. Featuring a user-friendly and secure interface, this system was developed by Attestra on behalf of the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs (MELCCFP) and is available free of charge online at all times.
Registering in the system, which must be done through the web portal, allows users to register and create an account for their organization (company, municipality, ministry or agency). Thereafter, by using the Traces Québec web or mobile versions, it becomes possible for users, depending on the permissions granted to the organization, to carry out some of the following actions:
To learn more about how Traces Québec works, please consult the User Guide and Tutorial sections.
The Traces Québec web portal was optimized to work with the majority of the most used browsers:
*Installing Java is not required to use Traces Québec on a computer.
Notice to all Users of Traces Québec:
The Traces Québec Transport Mobile app will not be available before April 2023. For more information, please contact our Customer Service agents.
To install the Traces Québec application, your cellular phone must meet the following technical requirements:
Do you have any questions about the use of Traces Québec or technical difficulties using it?
We would kindly ask you to contact one of our Customer Service agents at the following:
Monday to Friday, from 7 a.m. to 4:30 p.m.
Tel.: 450 677-1757
Toll-free: 1 866 270-4319
Email: soutiensolscontamines@attestra.com
Are you experiencing technical difficulties outside of our Customer Service opening hours that prevent you from transporting excavated contaminated soil? Do you need immediate assistance?
We also offer a 24 hours a day, 7 days a week telephone support service for urgent technical questions.
To contact our emergency technical support by telephone:
Alexandre Beltrao
555, Roland-Therrien boulevard, suite 050
Longueuil (Québec) J4H 4E9
Telephone: 450 677-1757 ext. 5172
Email: confidentialite@attestra.com
Attestra
555, boul. Roland-Therrien
Bureau 050
Longueuil (Québec) Canada
J4H 4E8
Customer service
Toll-free: 1 866 270-4319
Fax: 1 866 473-4033
© Attestra 2022